About Us
KEY4GAMES sells digital game keys, gift cards, top-ups and software. This page explains who you are buying from, where the codes come from, how we set prices, and what happens when an order goes wrong.
We are a store, not a marketplace
Every product on this site is sold by KEY4GAMES. One price, one seller. You are not picking between competing traders, and if something is wrong with your order there is no third party for you to chase — the sale is ours, and so is the responsibility for fixing it.
We are an independent retailer. We are not owned by, and not an official partner of, Steam, GOG, Ubisoft, Xbox, PlayStation, Nintendo or any game publisher. Platform and product names appear on this site to describe what a key activates, nothing more.
What we sell
- PC game keys for Steam, GOG and Ubisoft Connect.
- Console keys for Xbox, PlayStation and Nintendo.
- Gift cards and top-ups for gaming platforms and wallets.
- Software licences.
- DLC and add-on content for games you already own.
The catalogue currently runs to more than 30,000 products. It is not a fixed list — titles come and go as supply changes.
Where the keys come from
We do not produce keys ourselves and we do not sit on a private stockpile. We buy from a supply partner, and our catalogue, availability and cost are drawn from that supply feed. When your payment is confirmed, a key is pulled from that supply and sent to you automatically — nobody copies it out by hand.
Two things follow from that, and we would rather you knew them before you pay than after:
- Price and availability can move while a product sits in your cart, because the feed behind it updates.
- A key is tied to the platform and region shown on its product page. Those restrictions are set by the publisher, not by us. Check them before you buy — a key redeemed on the wrong platform or in the wrong region cannot be undone.
What you get when you order
- An activation code for the platform named on the product page.
- Delivery to the email address you entered at checkout.
- The same key on your order page, so it is still there if the email is lost or filtered.
- A way to reach a person if the key does not work.
How buying works today
We will be direct about this, because a surprise at checkout is worse than a plain warning here: we do not yet accept card, PayPal or crypto payments online. Payment today is arranged by hand.
- You place the order and choose bank transfer, or ask to agree a payment method with a manager.
- A manager emails you with the payment details.
- You pay.
- Once the payment is confirmed, delivery runs automatically: the key goes to your email and appears on your order page.
There is nothing to ship. Every product here is delivered digitally.
How we price
A price is what a product costs us plus our margin. Because the supply behind the catalogue moves, prices move with it — a title can be cheaper or dearer than it was last week, and we do not pretend otherwise with permanent “discounts”.
Prices are held in euros. The currency switch will show them in US dollars or hryvnia if that is easier to read; the euro figure is the reference one. What you see on the product page is what goes into your cart — we do not add a service fee at the end.
If a key does not work
Tell us, and tell us early. Send your order number and, if you can, a screenshot of the error the platform showed you. We check the code against our supply records, and where the fault is on our side we replace the key or refund it under our Refund Policy.
Claims are quickest to settle before a code has been tried somewhere it was never valid, so if a region or platform note on a product page is unclear, ask us first rather than guessing.
How to reach us
Use the Contact page for anything about an order — quote the order number in your first message and you will save a round trip. If you want to tell us how the site or a purchase felt, rather than report a fault, the Feedback page explains where that goes and who reads it.